For the fifth straight year, Appleton firefighters saw an increase in calls in 2016.
More than 4,700 calls came into the department last year, and that was up almost seven percent.
There were about four percent fewer fires, but EMS calls were up by that same percentage. They also went to more false alarms and incidents with hazardous conditions.
Battalion Chief Joe Strauss says Station No. 1 on N. Drew Street is still the busiest of their six locations. Crews responded from there first, on 28 percent of calls.
The average response time on emergency calls was four minutes and 42 seconds.
Over the last 10 years, the number of calls to the department are up 50 percent.