A Green Bay police detective says a new $1.2 million computer system isn’t working like they thought it would.
XCAD launched last month and relays information from Brown County 911 dispatchers to police and other emergency responders.
Detective Phil Scanlan is the president of the Green Bay Professional Police Association. He says there’s an issue with accurately pinpointing the location of first responders and in at least one case showed a city fire engine in the Greenland Sea, above Iceland.
The city’s public safety director says some problems are to be expected in a new system but he’s working with the vendor to get them fixed.
Cullen Peltier says if it still doesn’t work properly they’ll go back to the old system or try something different.
He expects the issue to be resolved in weeks not months.
